What you’ll do
- Make and execute decisions regarding the best way to fulfill orders
- Collaborate with others in Logistics & procurement to ensure fast processing of orders
- Communicate with internal and external sources to ensure effective order fulfilment
- Manage and build relationships with vendors to ensure shipments are being processed timely and accurately
- Evaluate current processes and suggest any appropriate improvements to increase efficiency and better the customer experience
- Provide friendly & empathetic communication to customers while assisting in problem solving to satisfy their order requirements
- Investigate processing as well as customer problems and provide strategic solutions
- Develop methods and reports to analyze business outcomes
- Assisting procurement and logistics as appropriate